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Contact Information and Office Hours


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Contact Information

E-mail: dmlsbGVAaGVyc3RhbC5iZQ==

Write us:
CPAS de Herstal
avenue F. Ferrer 1 • 4040 Herstal

Visit us:
CPAS de Herstal
avenue F. Ferrer 1 • 4040 Herstal

Tel.: 04 264 09 32 begin_of_the_skype_highlighting              04 264 09 32      end_of_the_skype_highlighting
Fax: 04 264 44 16

Office Hours:
Monday to Thursday: 8:15am – 12:30pm and 1:30am – 4:45pm
Friday: 8:15am – 1:15pm


Roles and Responsibilities

  • At-home assistance and care.
  • Social Workers.
  • Social/professional reintegration unit.
  • Local utility cut-off notice commission.
  • Bookkeeping/accounting.
  • Social Assistance Council - members.
  • Legal consultations.
  • Debt mediation.
  • Personnel.
  • Revenue office.
  • Louis Demeuse Residence.
  • President’s office.
  • Secretary’s office.
  • Social services.

General social assistance:

  • Assistance to individuals in relation to their requests and needs.
  • Listening, support, companionship, advice, or guidance to the public in relation to their personal situation.

Assistance to people with disabilities:

  • Introduction of requests for benefits to people with disabilities.
  • Introduction of requests for certificates of benefits packages.
  • Introduction of requests for parking cards.

Pension requests:

People who reach the legal pension age (65 years) are excused from introducing pension requests. The office review will be carried out automatically one year before the date of the birthday.

For other cases:
  • Retirement Pension and Independent Pension.
  • Subsistence Pension.
  • GRAPA : Revenue guarantee to the elderly.
For specific questions, the National Pensions Office National Pensions Office organizes office hours on the first Tuesday of every month in our offices at La Citoyenneté, rue Laixheau 12 • 4040 Herstal • from 2pm to 4pm.